LaunchLoft

Legal

Terms of Service

Last Updated: March 2026

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LaunchLoft LLP (ACR-1220)

1. Platform Role & Intermediary Status

LaunchLoft operates strictly as a technology platform (E-Commerce Operator) connecting workspace hosts and users. Under Section 79 of the Information Technology Act, 2000, LaunchLoft acts as an intermediary and is protected by Safe Harbor provisions. We do not own, operate, or manage the physical workspaces listed on the platform.

2. Booking & Payments (Split-Payment Model)

Users pay a twenty percent (20%) platform reservation fee upfront online via Razorpay to secure the booking. The remaining balance (80%) is paid directly to the workspace partner at the property upon arrival.

The online reservation fee is non-refundable after the cancellation window closes. Please refer to our Refund & Cancellation Policy for details.

3. Host Responsibilities & Legal Rights

Workspace Hosts are solely responsible for ensuring they possess the legal right and authorization from the property owner to list, license, or sub-lease the workspace on the LaunchLoft platform. Responsibility for unauthorized listings rests entirely with the Host. LaunchLoft shall not be held liable for any disputes arising from unauthorized sub-leasing or misrepresentation of property rights.

4. Acceptable Use Policy

Users and Hosts must not use the platform or the physical workspaces for any illegal activities. LaunchLoft reserves the right to suspend or terminate accounts that violate applicable laws, regulation, or platform policies without prior notice.

5. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.