Platform Workflow
A transparent look at how LaunchLoft connects you.
LaunchLoft Operational Logic
Aggregator Model: Handling Escrow, Split Payments, and Ecosystem Events.
Host Sign Up
Enter details via Email/OTP
Property KYC
Business Proof + Building Docs
Financial KYC
Gateway Linked Account + PAN
Platform Verification
Doc Check + Nodal Account Sync
Host Dashboard
Access Granted
Add Space Listing
Photos, Amenities, Rules
Create Event (New)
Ecosystem specific events/tickets
Set Pricing & Policies
Cancellation terms & Partial Pay toggle
Go Live
Visible in Search Results
User Search
Filter by Ecosystem / Location
Select Space
View availability
Select Event
View event details & slots
Concurrency Lock
Hold slot for 10 mins during checkout
Review Rules
Accept House Rules & Policies
Payment Type?
Full vs Nominal Reservation
Pay 100% Online
Full amount via Gateway
Nominal Hold
Pay Platform Fee upfront only
Booking Confirmed
Generate Booking ID & Notify
User Cancels
Initiates cancellation policy
Process Refund
Calc penalty & release funds/dates
Escrow Hold
Hold funds until Event/Booking completes
IoT Trigger
Generate Smart Lock PIN
Check-In
Use PIN/QR + Settle Nominal Balance
Incident?
Damage, Overstay, or No-Show?
Check-Out
No Issues / Event Completes
Release Payout
Escrow -> Host Linked Account
Report Incident
Host flags within 24hrs
Dispute Resolution
Admin reviews evidence
Deduct / Penalty
Adjust Escrow Payout & Ban User
The SaaS / Subscription Model
Zero Escrow. Zero Payment Routing. LaunchLoft acts as software & lead generation.
Host Sign Up
Basic Account Creation
Pay Subscription
Host pays flat monthly fee
Add Listing / Events
Manage calendar on dashboard
Live on Platform
No RBI/Escrow KYC required
User Finds Space
Browses LaunchLoft
Request Booking
Selects date & time
Send Lead to Host
Automated email/SMS notification
Host Approves
Offline communication begins
Direct Payment
User pays Host via UPI at check-in